Privacy Policy

This Privacy Policy describes how Gigflow Operator("we", "us", or "our") collects, uses, and shares information when you use Gigflow — our booking forms, business pages, and vendor workspace (the "Service").

Information we collect

Account information

When you create an account, we collect your name, email address, and password (stored in hashed form). You may also provide business profile details such as your business name, bio, contact information, and branding assets.

Booking and client data

When clients submit your booking forms, we collect the information they provide (for example, name, email, event details, and custom form fields). You control what fields appear on your forms.

Payment information

Paid subscriptions and add-on purchases are processed by our payment partner, Dodo Payments. We do not store full credit card numbers on our servers. Dodo Payments may collect billing name, payment method details, and transaction records in accordance with their own privacy policy.

Usage and technical data

We collect standard log data such as IP address, browser type, pages visited, and timestamps to operate, secure, and improve the Service.

How we use information

• Provide, maintain, and improve the Service
• Process subscriptions and send transactional emails
• Display your public booking page and business page to visitors
• Respond to support requests
• Detect, prevent, and address fraud or abuse
• Comply with legal obligations

How we share information

We may share information with:

• Service providers who help us operate the Service (hosting, email delivery, payment processing via Dodo Payments)
• Your clients — information you choose to display on your public pages
• Legal authorities when required by law or to protect rights and safety

We do not sell your personal information.

Data retention

We retain account and booking data for as long as your account is active or as needed to provide the Service. You may request deletion of your account by contacting us at support@gigflow.app.

Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. Contact us at support@gigflow.app to exercise these rights.

Security

We use industry-standard measures to protect your data, including encryption in transit and access controls. No method of transmission over the Internet is 100% secure.

International transfers

Your information may be processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place.

Children

The Service is not directed to children under 16. We do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date.

Contact

Gigflow Operator
Email: support@gigflow.app

Related policies: Terms of Service, Refund Policy